Most trading-related costs are not refundable. We keep this policy simple and predictable.
If you pay for a subscription, you can cancel anytime. Remaining time is typically not refunded unless required by law.
Strategy fees are set by strategy owners. They apply based on the fee model you accepted when you followed.
Market losses, spreads, funding, slippage, and execution costs are not refundable.
If you believe you were charged incorrectly, contact support with a timestamp, your account email, and any relevant screenshots.
